Privacy Policy
Last updated: 2.10.2026.
This Privacy Policy describes how faceMember LLC ("we", "us") collects, uses, and protects information when you visit our website https://facemember.com/.
Information We Collect
Information you provide through our contact form. When you submit the contact form, we collect the details you enter: your full name, email address, phone number (optional), and the content of your message.
Information collected automatically. Like most websites, our web server may automatically log technical data such as your IP address, browser type, operating system, device information, and the date and time of your visit. We do not use this data to identify you personally.
How We Use Information
We use the information we collect to:
- Respond to your inquiries and requests
- Provide information about faceMember products and services that you ask about
- Operate, secure, and improve our website
- Comply with legal obligations
We do not use your contact details for marketing newsletters unless you have explicitly agreed to receive them.
Contact Form and Web3Forms
Our contact form is processed by Web3Forms, a third-party form service. When you submit the form, the data you entered is sent directly from your browser to Web3Forms, which delivers it to our email address (contact@facemember.com). Web3Forms acts as a service provider on our behalf and may temporarily store submissions for a limited period determined by its service plan. Web3Forms processes this data under its own privacy policy, which we encourage you to read on its website.
After the message reaches our inbox, we handle it as described in this policy.
Legal Basis for Processing
We process the information you send us because it is necessary to respond to your request and to take steps at your request before entering into a business relationship, and because we have a legitimate interest in running and securing our website and communicating with prospective customers. Where required by law, we process data based on your consent.
Cookies
Our website does not set its own cookies and does not use advertising or analytics cookies. If this changes in the future, we will update this policy and, where required, ask for your consent.
Third-Party Resources
All fonts and scripts used by this website are hosted on our own server, so your browser does not contact third-party servers to load them when you visit. The only third-party service involved in operating the website is Web3Forms, which processes contact form submissions as described above.
Data Sharing
We do not sell, rent, or trade your personal information. We share data only with service providers who help us operate the website and handle your inquiries (such as our hosting provider, our email provider, and Web3Forms), and only to the extent necessary for those purposes. We may also disclose information if required by law or to protect our rights.
Data Retention
We keep messages and contact details for as long as necessary to respond to your inquiry and to maintain related business correspondence, and afterwards for as long as required by law or for our legitimate interests. You may ask us to delete your data at any time (see Your Rights).
Data Security
We implement reasonable technical and organizational measures to protect your information, including encrypted (HTTPS) transmission of the contact form. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, to request data portability, and to withdraw consent where processing is based on it. You also have the right to lodge a complaint with your local data protection authority. To exercise your rights, contact us at contact@facemember.com.
Children's Privacy
Our website is intended for businesses and is not directed at children. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@facemember.com.